TEXTURE TV PRIVACY POLICY

Effective Date: October 17, 2026

1. Introduction

Texture TV, operated by Ashtae Products, Inc. (“Texture TV,” “Ashtae,” “we,” “us,” or “our”), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect information when you access Texture TV through our website, mobile application, educational platform, and related services (collectively, the “Platform”).

By using Texture TV, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

We may collect information you provide directly to us, information generated through your use of the Platform, and certain technical information collected automatically.

Personal Information

• Name

• Email address

• Telephone number

• Account login credentials

• Profile details

• Professional or salon information

• Educational interests and preferences

• Information submitted through forms, surveys, or questionnaires

• Customer support inquiries and communications

Educational Activity

We may collect information related to your participation in Texture TV educational programs, including:

• Courses and classes accessed

• Videos viewed

• Lesson completion and learning progress

• Assessment and quiz responses

• Certificates earned

• Educational interests

• Event participation

• Questions, comments, and feedback

Technical and Usage Information

When you access the Platform, we may automatically collect:

• IP address

• Device type and operating system

• Browser information

• Application version

• Device identifiers

• Pages and screens viewed

• Session activity

• Application performance information

• Crash and diagnostic data

• General geographic information derived from technical data

3. How We Use Your Information

We may use information to:

• Create and manage your Texture TV account

• Provide access to educational content

• Track learning progress and course completion

• Personalize educational recommendations

• Provide customer and technical support

• Communicate important Platform updates

• Send educational announcements and reminders

• Deliver email and SMS communications where authorized

• Send push notifications with your permission

• Improve our educational content and Platform functionality

• Understand engagement and usage trends

• Maintain Platform security

• Prevent unauthorized activity

• Comply with applicable laws

4. SMS and Text Messaging Privacy

Texture TV and Ashtae Products, Inc. may provide optional SMS and MMS messaging programs.

When you affirmatively opt in, you consent to receive text messages at the mobile telephone number you provide.

Messages may include:

• Educational announcements

• New course notifications

• Class and event reminders

• Platform updates

• Special announcements

• Promotional communications

• Other information described when you opt in

Participation in marketing text messaging is voluntary and is not required to access Texture TV educational services.

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to messages from the applicable program.

For assistance, reply HELP or contact our support team.

Mobile Information Protection

We do not sell, rent, or share mobile telephone numbers, SMS consent records, or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes.

We may disclose information to service providers solely as necessary to operate and support our messaging programs.

SMS consent information will not be shared with third parties for unrelated marketing activities.

5. Email Communications

We may send communications related to your account, educational content, upcoming classes, new programs, Platform updates, and other relevant information.

You may unsubscribe from promotional emails using the unsubscribe link provided in those messages.

Certain essential account and security communications may continue when necessary.

6. Push Notifications

The Texture TV mobile application may request permission to send push notifications.

These may include educational reminders, new content announcements, class updates, and Platform notifications.

You may manage push notification permissions through your device settings.

7. Cookies and Similar Technologies

Our website and application may use cookies, analytics tools, software development kits, and similar technologies to:

• Maintain account sessions

• Remember preferences

• Understand Platform activity

• Improve application performance

• Identify technical issues

• Improve educational experiences

• Measure the effectiveness of communications

You may manage certain tracking preferences through your browser or device settings and any privacy controls we provide.

8. How We Share Information

We may share information with trusted service providers that help operate Texture TV.

These may include:

• Website and application hosting providers

• Educational content hosting platforms

• Customer relationship management providers

• Email and SMS communication providers

• Analytics services

• Cloud storage providers

• Technical support providers

• Security and authentication services

These providers may access information only as reasonably necessary to perform services on our behalf, subject to applicable legal and contractual requirements.

We may also disclose information when legally required, to protect our rights, to investigate suspected misuse, or as part of a lawful organizational transaction.

We do not disclose SMS consent information to unrelated parties for their own promotional activities.

9. Educational Activity and Personalization

Texture TV may use information about the classes you view, topics you explore, and learning activities you complete to improve your educational experience.

This may include remembering your progress, recommending relevant educational content, identifying popular topics, and developing additional training resources.

10. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no electronic system or internet transmission is completely secure.

You are responsible for protecting your account credentials.

11. Data Retention

We retain personal information for as long as reasonably necessary to operate Texture TV, maintain accounts, provide educational services, comply with legal obligations, resolve disputes, and maintain security.

When information is no longer needed, we may delete or de-identify it in accordance with applicable requirements.

12. Your Privacy Rights

Depending on applicable law, you may have the right to:

• Access certain personal information

• Request correction of inaccurate information

• Request deletion of eligible personal information

• Manage communication preferences

• Opt out of certain data processing activities

• Exercise other privacy rights provided by law

To submit a privacy request, contact us using the information below.

We may verify your identity before completing certain requests.

13. Account Deletion

Texture TV users may request deletion of their accounts and associated personal information.

Account deletion requests may be submitted through the deletion feature within the application or through our designated account deletion webpage.

Account Deletion URL: [Insert Account Deletion URL]

Following a verified deletion request, we will delete or de-identify associated information except information that must or may lawfully be retained for security, legal compliance, or other legitimate purposes.

14. Children's Privacy

Texture TV is primarily intended for adults and beauty industry professionals.

The Platform is not directed to children under 13.

We do not knowingly collect personal information from children under 13 without appropriate parental consent.

If we learn that information has been collected improperly, we will take reasonable steps to delete it.

15. Third-Party Services

Texture TV may contain links to third-party websites, educational resources, or external services.

Those services may maintain separate privacy policies.

We encourage users to review their policies before sharing information.

16. International Users

Texture TV is operated from the United States.

Information may be processed in the United States or other locations where our service providers operate.

Where applicable law requires additional protections for international data transfers, we will implement appropriate safeguards.

17. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our Platform, educational services, technology, or applicable legal requirements.

The effective date at the top of this page indicates the latest revision.

Where required, we will provide additional notice of material changes.

18. Contact Information

For questions about this Privacy Policy or requests concerning your personal information, contact:

Ashtae Products, Inc. — Texture TV

Website: https://texturetv.com

Email: [Insert Support Email]

Mailing Address: [Insert Business Address]

Account Deletion: [Insert Account Deletion URL]